Tag Archive: CEO Insights

Quantifying “Advocacy” from your Advocates

I was talking to the business owner of a mid-sized company this past week and he said something that really struck me as not only true for him, but is probably true for most of you as well. He said… We all know the proverbial 80/20 rule where we get 80% of our revenues from…

“Minority” Rules…

I was having a conversation the other day with the CEO of a well established company about business strategy for his company and how social media could play a role in helping them grow. There was a part of the conversation that really struck a chord with him and I think it will with other…

EBRT embraces Social Media…

Last Wednesday I had the distinct pleasure of speaking to one of the most influential and well respected business groups in the area – Bellevue Chamber of Commerce’s EBRT (Eastside Business Roundable).  This group is comprised of some of most well known business leaders in both Seattle and Bellevue. Why was I there?  They were interested,…

Seattle Executives Association

I had the opportunity to speak to a great group of small and middle market business owners and executives yesterday that were part of The Seattle Executives Association – what a great group of people! This is an executive networking group that has been around for 90 years and has a very rich history and…

Love it or…

I recently read and article about the new head of Newsweek magazine and how he, Tom Ascheim, is having to transform the magazine if they are going to survive.  While I am not a big fan of the print media overall because of how they sensationalize almost everything, I do have to agree with Tom…

Don't give in – keep INNOVATING and LEAD…

I was reading an article in the Harvard Business Publishing Blog on Warren Buffet and his views of this whole economic mess when I came across a great comment at the bottom of the article.  The article was titled, “The Wisdom of Warren Buffet,” by Bill Taylor.  Bill writes about a variety of topics and this one was spot on…

Transparency – use it or lose it…

I just read a great article in Harvard Business Publishing, “In a downturn, please put aside pathetic platitudes,” written by John Baldoni.  The reason this is a great article is that it is “in your face” accurate on what really shouldn’t be going on in organizations. John states in the article that when times are…

Strategy – do you really need one?

When economic times become more and more uncertain this question seems to come up more and more – a direct correlation in my book.  Companies start to realize that what they were doing in good times doesn’t necessarily work in weaker times so this drives the “strategy question” of what should they now do differently. …

Crisis FORCES Innovation…

I heard this phrase the other day, Crisis Forces Innovation, and it really stuck a chord with me.  Let me say that in all my experience with individuals, organizations and business in general, this is very true.  It isn’t until someone has their back against the wall do they become the most creative or innovative…

CEO – "Chief EXPERIENCE Officer"

I have a new title for all you executives out there – Chief EXPERIENCE Officer.  What do you think?  I actually have used this title a number of times and have received quite interesting and positive feedback from all sorts of people. Why?  Here are some of the excerpts from their comments. “The customer experience…