Tag Archive: Analytics/ROI

Are you “ignoring” your Word-of-Mouth?

Word-of-Mouth is as old as time.  Think about it for just a minute.  When in history haven’t we heard stories where “someone told someone else about a great business, great person, place to avoid, etc.?”  As far back as you care to go, word-of-mouth has been the most powerful way to communicate the good and…