A great experience at a winery…

j-bookwalter

Last week was my wife’s birthday and we wanted to do something fun and special – of course, where have you heard that before.  Since we live in Woodinville Wine Country, Woodinville Washington, we decided having a party at a winery would be a fun experience.  But which one – there are tons of great wineries 10 minutes from our house.  We didn’t have much time so unfortunately we didn’t’ get to try them all (dang) so we narrowed it down and picked J.Bookwalter Winery.

They were very accommodating and we liked their wines.  Now came the test – the evening of the party. What were they going to be like?  After all, it was a special occassion so you don’t want it to be a bad memory.  Well, Nick and Erin came through big time and did an absolutely awesome job of serving the guests and making everyone feel at home.  They poured samples and glasses of wine, made sure everything came off smoothly and helped in every way possible to clean up.  Now THAT made it a memorable experience.

They did everything they should have to make it a memorable customer experience.  I knew what to expect from the beginning, they worked with me on the selection, made sure the guests were treated like kings and queens and in the end allowed us to do our thing and make the evening special.  My hat’s off to Erin and Nick – they get what a great customer experience is all about.  I would encourage anyone in the area to give them a call – use my name and tell them you want the same experience Blaine got – they’ll know what you mean.  Enjoy!!

Blaine

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